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Saturday, February 28, 2015

Culture Leads to Strategic Expansion and Enhanced Customer Relationships

Posted by Dawn Marie Bailey In 1995, for the first time in its 100-year history, 2010 Baldrige Award recipient Freese and Nichols, Inc. posted a negative profit—-1.7 percent—and its morale was trending in the wrong direction. In 1996, the engineering … Continue reading →

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