Baldrige...in Three Questions

Posted by Harry Hertz, the Baldrige Cheermudgeon
Okay, you asked for it. You tell me Baldrige is too complex for beginners. You ask how to get your boss or your employees convinced Baldrige is a journey worth beginning. You blog about needing silver bullets. Well, here they are. The three silver bullets to convince you that Baldrige is worthwhile and that all organizations can benefit from taking the challenge to start a Baldrige journey. I'll even keep the blog post short, so you can get through it quickly. You can even include all three questions in a "tweet"!
Ready?

1. Is your organization doing as well as it could?
2. How do you know?
3. What and how should your organization improve or change?

That's it! The rest of the Baldrige Criteria for Performance Excellence are the details to make sure you are truly considering everything that is important in a systematic and systemic way. How does your organization stack up against these questions? Good luck!