Making U.S. Health Care Great, the Holistic Way

04/14/2011
Posted by Dawn Marie Bailey
The New York Times recently published a blog on "What Makes a Hospital Great?" that was written by a surgeon sharing advice she received from another surgeon: "It’s not the techniques or the fancy equipment. It’s how they do things [their systematic processes], it’s their culture that makes them really great."
The surgeon's wisdom was that superior patient results and operative skills were not enough to make a hospital's reputation. The blog writer goes on to cite a study from The Annals of Internal Medicine that hypothesized that "improving patient outcomes may require first investing in and focusing on the culture of the organization itself."

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