By Bruce McGraw
I think we have an issue in the field of project management. Defining project success and failure only in terms of on-time and on-budget performance is simplistic and wrong. Software projects are about solving problems for customers.
I have seen countless resumes from aspiring project managers and performance reviews that claim proficiency in project management measured by these two factors only. While they are important components of project management, being on time and on budget does not mean that the end result met the customer’s needs.
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