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Saturday, February 18, 2012

Quality in Their Own Language - Video Story - Quality for Life - ASQ

ASQ member Iyamu Kingsley used a variety of quality tools to explain process improvement to his co-workers when his bank deployed ISO 9001:2008. Find out why explaining quality in their own language was vital in their efforts toward continuous improvement.

Quality in Their Own Language - Video Story - Quality for Life - ASQ

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