Monday, March 17, 2014

What Employees Really Want To Know That Only Leadership Can Answer

by New Directions Consulting

Every organization today is going through some sort of change, whether it's technological, growth, diversification, globalization, or just the transformation of the workforce generations. Employees are expected to adapt quickly to leadership demands for increased accountability, cross-training, adaptability during restructuring, and constant change. I recently told a group of employees, "Just get yourself on the bus; don't worry about where it's going because where it is going will change by the time you get there. But it you're not on the bus, you're in trouble."

Throughout all this tremendous upheaval, there is one question that keeps popping up from employees. We might expect that it would be, "What does this mean for me?" "What will I get out of this?" Or, "will I have a job?" But that's not the question we hear. The question we hear is: "Is management really committed to doing what they say they intend to do? And not just at this level, but further up. Will they really provide the support needed for us to be successful?"

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