Posted by Dawn Marie Bailey
On Sundays at 7 pm MT (9 pm ET), you can listen from anywhere in the world to hear best practices on performance improvement, results from using the Baldrige Criteria for Performance Excellence, and, yes, maybe even a cowboy song or two.
The radio show “Performance Excellence USA” is hosted by Julia Galbadon, president/CEO of Quality New Mexico, a Baldrige-based state program that is a member of the Alliance for Performance Excellence;
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