Saturday, December 18, 2010

FORCES OF STRATEGIC CHANGE

By Joseph A. De Feo, President & Chief Executive Officer of Juran Institute



This article explores the combination of two revolutionary processes- Design for Six Sigma and the Theory of Inventive Problem Solving- in a synergistic way. The combined methodology can be applied whether the issue is organizational; involves products, services, and customer needs; or involves improving or redesigning processes. It can produce results regardless of the state of the economy.


link to entire article

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