The US Army was one of the first major organisations to put the balanced scorecard into practice - with a degree of success that placed the scorecard's concepts at the heart of the US military's strategic planning.
Not long after the balanced scorecard theory was introduced in the early 1990s, the US Army was using it to judge whether troops were sufficiently prepared to deploy in 'hot spots', or potential war zones.
Balanced scorecard working for the US military
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