by
Norman Bodek, Author How to Do Kaizen
and
Jeremy Green, PhD
Jidoka is one of the core principles of the Toyota Production System, one that empowers production line workers to take immediate action the moment a defect is detected.
The worker who discovers the defect pulls a red cord and the entire assembly line stops.
Co-workers and the supervisor rush over to that worker forming an ad hoc problem solving team.
The team, led by the worker who pulled the cord, quickly works to resolve the problem to prevent any defects from reaching the next operation.
Using Jidoka and other tools Toyota became the quality leader in the automotive industry, admired and respected by customers, competitors and the media.
Unfortunately Toyota's reputation for quality has become tarnished due to the well-publicized sudden unintended acceleration problem and the associated recall since October of 2009 of over 10 million Toyota and Lexus vehicles.
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