05/25/2011
Posted by Zara Brunner
Here are a few of my favorite things about the leaders from Baldrige winning organizations' recent presentations at the Quest for Excellence conference in DC. The blog title may be a bit misleading if you were thinking Sound of Music..not exactly whiskers on kittens. But close. Since Nestlé Purina's Incredible Dog Team put on quite a performance for us and their presentations made it very clear that pets--dogs and cats alike--are their customers.
So here's my list of the Top 10 coolest, most impressive things learned from these high performing, role model organizations that I want the world to know about:
read it clicking here....
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