Tuesday, January 17, 2012

BLOG: How to Make Quality a Way of Life within Your Organization


By Deborah Mackin | Published: January 17, 2012

Welcome to a new feature on NDCBlogger – the monthly Quality Blog published the third Tuesday of every month. This new initiative is the result of an invitation from the American Society for Quality (ASQ) to begin blogging as part of their Influential Voices series. The goal will be to respond to blogs posted by ASQ’s CEO, Paul Borawski. The link will be both on our Website and on ASQs.

As we begin a New Year, it’s a great time to look at how to build a quality mindset in your organization. Ask yourself: Have we become too complacent about repeating errors or problems? Do we continue to make assumptions that a particular problem can’t really be solved? Are we frustrated that nobody seems as committed to quality as we are?

We recently were asked by a scientific organization to help them put together their first Quality Days event to kick off the New Year. The purpose of the event is to reawaken in all employees the need for attention to quality. Employees experience a half-day infusion of “everything quality,” and hopefully leave with renewed commitment. I thought I’d share some of the activities we have included in the event to get you interested in, perhaps, doing the same.


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