By: Gennady Retseptor
About the author:
Gennady Retseptor is a Quality Assurance Manager of AVX Israel Ltd, plant of AVX Corporation.
He received master’s degree with honors in Microelectronics from Moscow Steel and Alloys University. Gennady Retseptor is an ASQ Certified Quality Manager since 1999.
As one of the most effective problem solving techniques, TRIZ by definition inheres in the scope of Quality Management. The author collected numerous examples which demonstrate how extensively 40 Principles are used in the Quality Management area, including fields of quality standards, quality control, quality assurance, reliability, customer focus, supplier selection, project management, improvement teams, and so on.
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