Monday, July 2, 2012

QUALITY BEYOND PRODUCTS, SERVING PEOPLE


In his blog "A view from the Q", Paul Borawski, ASQ CEO makes us reflect on the findings from the article  “Answering The Conference Board CEO Challenge 2012”, which states:
"For some organizations, the quality is still simply a set of tools and techniques associated with quality control. For others, the quality has become a strategic partner, aligned with the business model and execution of business strategy . "
Within that context, Paul asks: What success have you had in moving quality beyond product?
Let's look at this question from two perspectives:

read it from César Díaz @ Blog Calidad and Actitud

No comments:

Post a Comment