QUALITY BEYOND PRODUCTS, SERVING PEOPLE
In his blog "A view from the Q", Paul Borawski,
ASQ CEO makes us reflect on the findings from the article “Answering The Conference Board CEO Challenge
2012”, which states:
"For some organizations, the quality is still simply a
set of tools and techniques associated with quality control. For others, the
quality has become a strategic partner, aligned with the business model and
execution of business strategy . "
Within that context, Paul asks: What success have you had in
moving quality beyond product?
read it from César Díaz @ Blog Calidad and Actitud
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