Fast Quality?

by Jimena María Calfa de Pereyro

In his September blog post, ASQ CEO Paul Borawski asked to the Influential Voices group "how the practice of quality could evolve to support the needs of a rapidly changing world...Or why quality should not change despite the needs of faster faster faster changes"

Some people say - yes, quality has to change and evolve in order for business to response to changes in a faster way. A clear example is in the software development field where companies that have been using the Software Engineering Institute's Capability Maturity Model (SEI CMM), today they find more appropriate the Agile Methodologies. 
In the other hand, others think that slowing down, analyzing and acting accordingly is the best option to affront a change. Napoleon said "Dress me slowly that I’m in a hurry".

I agree with both scenarios because QUALITY is THERE. Quality is the framework where a company has to base the entire organization functions. Quality is the tool that will make a company to affront every small or complex change required by their customers, environment, society, employees, etc.
As Heraclitus said "Change is the only constant", companies have to take continuous improvement as the main strategy to stay in business.

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