Insights on the Road to Performance Excellence

Whatever we do personally, organizationally, or as a society, there is risk associated with it. If we take no risks, there will be no progress. And if we take risks without considering the consequences, the outcomes could be disastrous. Intelligent risk management requires a system to decide when and how risks should be taken and managed. Intelligent risk management by enterprises can mean the difference between extinction, survival, or role-model performance. Therefore, intelligent enterprise risk management requires a framework that considers the direct and indirect benefits and consequences of taking risks. The Baldrige Excellence Framework (including the Criteria for Performance Excellence) provides such a systems perspective and a mechanism for taking intelligent risks.........read it here