Automation is an essential enabler of firms’ digital transformations and managing uncertainty.
Automation includes robotic process automation (RPA), artificial intelligence (AI), process and task discovery, and automation demand management on a robust enterprise platform. While recognized as an effective cost take-out strategy, automation offers firms a wider set of Board-relevant value, including quality, risk, agility, and experience.
Firms that effectively unlock automation’s full potential find they reap follow-on value when the ease of automation imbues the entire workforce with an empowered, innovation mindset.
In the accelerated new economy, automation will be key to firms maintaining their competitive position, adapting to market changes, and dominating their markets.
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