Friday, December 16, 2011

2011 – A Quality Year in Review

Dec 14, 2011
By Jennifer Stepniowski

In his latest post, Paul Borawski urges the quality community to think about this year’s successes and disappointments.  He hit a big one by calling out the government and their failure to continue supporting the Baldrige program.  I would suggest the quality failure there is the result of a much larger issue that would make for an interesting post in itself!  But, I digress…
For this introspection, I took a more “micro” approach…  Reflecting back, what were my personal quality wins and fails for the year?

...more

1 comment:

  1. This is a great post. It's an excellent process to take stock at the conclusion of the year to analyze your successes and failures within the quality space of your organization.

    We took a similar look at our blog, but we broadened the scope of the question to what the biggest mistake quality professionals made during their careers, in 2011 and in prior years. Here's the full post, which includes some interesting dialogue in the comments:
    http://info.ibs-us.com/blog/bid/48684/Top-10-Mistakes-Made-by-Quality-Management-Professionals

    Thanks again!
    Ashley

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