Thursday, January 5, 2012

2011 Wrap-up

Thursday, December 29, 2011
by Quality and Stuff Blog

It's already the last week of 2011 and it's time to review the year that was.

ASQ CEO Paul Borawski's blog mentioned some of the disappointments and successes of the year, most significantly the ending of Federal funding of the Baldridge award. As an aside, I think that that issue shows the lack of understanding of quality and performance excellence in the United States. As I've ranted before and before and before, we've lost something in the U.S., and it's more than just our edge in manufacturing. We've lost the edge in business leadership. Yes we have powerful, innovative companies in the U.S. but they are the exception rather than the rule. Even the most innovative, successful American company (arguably Apple) does their manufacturing in China and was led to such a high level of performance by the personality of one man (look at Apple before Steve Jobs returned to lead it). I'll have more to say about that in 2012....

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