A recent study, "Insights from the Baldrige Award Item-Level Applicant Scoring Data," found strong evidence of scoring reliability as well as validity in the use of the Baldrige Criteria for Performance Excellence framework as a management system. The analysis of University of Cincinnati professor James R. Evans and doctoral student Feng Mai provides insights on the progress of performance excellence efforts across multiple sectors of the U.S. economy. The researchers also investigated trends and interindustry differences.
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