Good and objective measures of performance are hard to come by.
Giving human resources specialists a role in evaluating general managers may turn recommendations from the same specialists into something closer to “commands,” an outcome we would very much like to avoid.
A dotted-line relationship between service providers and (especially) in-the-field human resources specialists is an excellent idea.
Should you hire for this newly configured human resources function?
What sort of training should you give them?
What kinds of career paths should they follow?
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