by The Auditguy
Location: Kennewick, Washington, United States
One of the members of a Linked-In group on quality auditing asked why he was not getting agreement from the auditee. As an auditor, he had pointed out several nonconformities and cited the appropriate ISO 9001:2008 clauses. Yet the auditee was reluctant to change anything. Here is my response:
To properly understand, we must look at the bigger picture. You are asking for change in response to a system that is not designed for change.
Audits done by the registration agencies (called third-party audits) are done for the purpose of conformity assessment. They are similar to field visits from the government regulators.
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