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Monday, July 27, 2015

Surfer Culture Meets Standardized Work

by Doug Bartholomew
July 16, 2015

Establishing and following standardized work is an essential part of any lean transformation, serving as the foundation for kaizen. But in practice, many organizations struggle with issues of leadership, culture, and resistance when implementing or sustaining standardized work.

"The major challenge is convincing people to accept standardized work," says Sammy Obara, a Lean Enterprise Institute faculty member and managing director of honsha.org, a San Diego-based lean consulting group comprised of former Toyota employees.

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